This website only collects personal and business data from you with your permission, for example if you register or fill in a form. No personal or business data is collected from you without you knowing about it. Some web usage and technical information is collected by this website to help us improve our service to you, but this does not contain any personal data.
Changes to this policy
1. Who manages this website?
The content of this website is edited by Thermosonline ( Miage Ltd) and the system is run by Serif System Limited.
2. What information do we collect and how do we use it?
Contact forms: If you fill in an enquiry/contact form on this site the details you enter into the form will be sent by email to the site owner so they can process your request.
Log In: If you have created an account to log in to the site your personal information is stored to identify you and is used to deliver services or goods that you have chosen. If you have opted to receive news or updates your email address will be used for this purpose
We do not allow the use of your details by a third party.
Website usage information
The type of website usage information that we collect during your visits to our site includes, for example, the date and time, pages viewed or searched for, publications ordered, guides printed, tools used, subscriptions and referrals made, some truncated postcode or telephone area code information entered on forms (which is not traceable back to you) and other information relating to your usage of our website.
We may also use web usage information to create statistical data regarding the use of our website and we may then use or disclose that statistical data to others for marketing and strategic development purposes, however, no individual identities will or can be identified in such statistical data.
Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as "a piece of text stored on a user's computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data" (source: Wikipedia, 2011).
Each website may send cookie data to your browser which may save it if your browser's preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it.
You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options.
Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID if you ask us to do so, and may restrict your use of our interactive tools and of some services available through linked sites.
Further information about cookies
For further information about cookies, please refer to:
- Find information on internet browser cookies on the Information Commissioner's website
- Read guidance on controlling cookies on the AboutCookies.org website
- Find information about cookies on the All About Cookies website
3. Information sharing and disclosure
4. Third party content and linking to other websites
5. Your access to your information
You have a right to request a copy of any personal information that we hold about you. You will be asked for appropriate identification when you request copies of personal information.